FAQ

Privacy Policy

Last Updated: November 2025

My Time Fitness – The Great Canadian Running Challenge (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, register for the challenge, use our Progressive Web App (PWA), make a purchase, or interact with us.

1. Information We Collect

1.1 Personal Information

We collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Age (optional)
  • Province or location (optional)
  • Activity goals
  • Activity logs and progress data
  • Coaching inquiry details
  • Address and payment details when making purchases

1.2 Automatically Collected Information

We may collect automatically:

  • IP address
  • Browser type and device details
  • Pages viewed
  • PWA usage data
  • Cookies and tracking information

1.3 Payment Information

All payments are securely processed through Stripe and PayPal. We do not store credit card numbers or banking details.

2. How We Use Your Information

Your information may be used to:

  • Create and manage your user account
  • Track and display your yearly activity progress
  • Provide access to PWA tools and features
  • Send newsletters, updates, and motivation emails
  • Process product orders
  • Improve our website and user experience
  • Respond to your support requests

We will never sell or rent your personal information to third parties.

3. Email Marketing

By subscribing or registering for the challenge, you consent to receive motivation emails, updates, coaching information, and community news. You may unsubscribe at any time.

4. Cookies

We use cookies to keep you logged in, personalize your experience, and improve performance. You may disable cookies in your browser settings, although some features may not function properly.

5. Data Security

Your information is stored securely on encrypted servers. We take reasonable measures to prevent unauthorized access, loss, or misuse of your data.

6. Third-Party Services

Trusted third parties we work with include:

  • Stripe
  • PayPal
  • Mailchimp
  • Cloudways
  • WooCommerce

7. Children's Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal information from minors.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

9. Updates to This Policy

We may update this policy from time to time. Updated versions will be posted on this page.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
mytime@agreatcanadianrunningchallenge.ca

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